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Reviews

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  1. Mike came to our house this summer to help with water damage from a plumbing issue and a foundation issue. Not only did he help us with the mold problem, but helped me with how to fix our other issues and who to call. He is knowledgeable, smart, willing to help and has great concern for the well-being of the home and family. After all of his advice and work at our house, I would not recommend anyone else for any water and mold issues. If I could rate Mike and his company any higher than five stars, I would give him 10 stars out of ten!!!!
    Thanks, Mike!!

  2. Mike Russel from America’s Restoration Services was prompt, thorough, and very helpful. He explained everything clearly and professionally, and I would recommend anyone in need of remediation services contact ARS.

  3. Americas Restoration Services owner Mike went above and beyond to help clean up the mess we made. My washer drain came loose and flooded but our main level and basement and Mike came out quickly, quoted a fair price and worked until 10:30 at night to set up about 20 fans and 6 dehumidifiers. He came back each day to check on the drying progress and after 5 days he came back for his equipment and even mopped the floor to return the house back to where it was before the flood.

  4. Our experience with Mike of America’s Restoration Services was phenomenal! We’ve had bad experiences with mold inspection and remediation services in the past, but America’s Restoration Services broke that streak. Mike is extremely knowledgeable about mold and how to eradicate it from your premises, is very diligent in ensuring your problem is removed including photo documentation, he takes extra measures to maintain your healthy environment post-remediation, and he gives tips on how to safeguard your HVAC system and your environment to prevent future issues. Very prompt, thorough, reliable, respectful of your home and time, and great communication! If you’re looking for a mold remediator, stop looking. Call America’s Restoration Services.

  5. Mike has been super helpful in trying to get my MULTIPLE water intrusion issues resolved. Without even having a contract in order he has provided contacts of multiple varieties to help resolve the issues I am facing. I received three quotes for my initial scope and he offered the best value, and honestly, ever since, the most responsive and helpful service.

  6. Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    I live in an apt built in the early 80s. Vents, ducts and dryer hose have NEVER been cleaned. It’s because of poor mgmt and owners. My story is no different from the landlord, apt tenant from HELL where I live. WALDAN POND, ACWORTH, BELLS FERRY. BEWARE!!! Virtual tour is a joke. Called my own company and deducted it from my rent. Long story short, Mike Russell from America’s Restoration Services came out after we had a 30 min conversation,

    I checked around and set a date. I knew he was the one. Most people give you five minutes if you’re lucky. He was prompt, professional, very knowledgeable, honest and completely thorough. Ducts need replacing he said, but mgmt is too cheap. I want you to know he went ABOVE AND BEYOND what I expected. If I could give TEN gold stars, I would! This man IS your man. I would move, but can’t afford it right now……but all my vent and ducts, (including furnace), are cleaned, sanitized and I can breathe again. I’m not tech-savvy or I’d show pics, which, would disgust you anyway. Thanks again Mike. Gratefully, Paula French

    Check out this Yelp review for America’s Restoration Services!

    https://yelp.to/sgy9kAW3oN

    Check out this Yelp review for America’s Restoration Services!
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    Check out this Yelp review for America’s Restoration Services!
    https://yelp.to/WIhk7irbxO

  7. Great company! My daughter has been sick for months and we’ve had headaches plus sinus issues as well. I called Mike to come out for a mold evaluation. He identified mold issues with our crawlspace and in the ductwork. Gave us a reasonable price for mold removal and ductwork cleaning services. Our crawlspace looks great, house smells and feels so much better. Highly recommend to anyone with mold damage.

  8. Service: HVAC duct & vent cleaning
    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    Great company! Mike was easy to schedule with and was very professional! He did a very thorough job cleaning my system. He even cleaned the fans in the bathrooms, which most companies don’t even mention.

  9. Services: Mold cleaning, HVAC duct & vent cleaning
    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    Mike was a huge help. Kept me from getting scammed and identified my mold issue and helped remediate. I also got a thorough AC cleaning and couldn’t be happier. Great guy and company! Highly recommend

  10. Service: Water damage-related cleanup & repair
    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
    We are new homeowners and when had unexpected water damage beneath our floors, we didn’t know who to call. Luckily, I stumbled upon America’s Restoration Services and Mike R and his team. Not only did Mike get over to our place to assess the damage and come up with an action plan within a day, he also held our hand through the entire insurance process, and made sure to give thorough records and daily updates to my husband and me as well as our adjuster. He truly went way above and beyond the call of duty, educating us on the entire claims process using all of his industry knowledge from 32 years of experience, and alleviated an immeasurable amount of anxiety and stress caused by the situation. I felt like I was in safe hands throughout the entire process. If you have water damage, you don’t even need to consider another place – just get in touch with Mike from America’s Restoration Services.

  11. September 2022 we experienced what we would call a nightmare! I cannot begin to express how this company took care of us when we experience the flood in our home. The were kind, respectful, professional and kept us informed the entire time they were at hour home. I would definitely recommend your company. They did a fantastic job and the owner should be glad.
    Thank you, thank you, thank you.

  12. Mike is and was a GODSEND! This man came to my rescue, first, to do restoration in my house.

    Then he recommended people. When they decided to not do a great job, he contacted them, and put a boot up their butts, to include my insurance company. The man is ALL IN,. AND I LOVE HIM DEARLY!

    I wish MORE people had the work ethic he has, and the FOR REAL CHRISTIAN SOUL he has. He’s absolutely a GODSEND! THANK YOU, Mike, FOR EVERYTHING! I’ll NEVER forget you. You are rare, indeed. God bless you, my friend.

  13. Ashley Warner Ward
    1-31-2019
    Positive: Punctuality, Quality, Responsiveness, Value
    Mike deserves all of the accolades in the world! After realizing we had a dead rodent somewhere in our air duct system, Mike worked his schedule to make sure he could get to us ASAP. He cleaned all of the air ducts, vents, registers and returns before going on a scavenger hunt to find our deceased furry nightmare. Mike was thorough, efficient and exuded the best customer service (with a healthy dose of humor) through the whole thing! I would highly recommend Mike and America’s Restoration Services to everyone!

  14. They were professional and thorough. They came out right away to set up machines to dry out my basement After it flooded from a leaky pipe. They even called my home owners insurance for me so I could file a claim. They took before and after pictures and they recommended other companies for me to restore the damage. I would recommend them again and again to anyone who ask.

  15. Such a great guy! I really appreciated the dedication America’s Restoration provided. Sent confirmation on eta and you can pay via online invoice My couches look like new! I will be using you again for sure.

    1. Thanks again, I really appreciate your business and glad you are happy with the service.

  16. We recently had a flooded basement and America’s Restoration Services responded immediately. Great service all the way around, not only did they dry everything out, now my house looks better than new and they cleaned my air ducts as well. My house looks and smells great. I highly recommend Mike Russell and America’s Restoration Services to anyone with water damage, mold or dirty ductwork.

  17. Fast response to my flooded basement. Everything is dried out and looks better than new. Great service and I highly recommend this service.

  18. Mike did an amazing job cleaning out all of air ducts and making sure it was done the proper way. He even cleaned up after himself (which is a HUGE plus.) He is very hardworking and down to earth.

  19. Mike and his crew cleaned my air duct and system and they did a great job I would recommend them to anyone.

  20. Great quality work and immediately responded to our family’s water damage. The owner is a stand up guy! Would definitely use this company again.

  21. Great company, completely satisfied customer! I will definitely recommend America’s Restoration Services to anyone needing mold removal or flood damage cleanup. Mike and his staff did a great job and we are very pleased.

  22. We recently had a bad mold problem that was causing respiratory issues with my daughter. I contacted America’s Restoration Services and Mike Russell responded immediately. He quickly identified the source, came up with a plan of attack and gave us a reasonable price. We agreed and they took care of business. Excellent customer service and truly professional results. Highly recommend to anyone needing mold remediation or water damage restoration.

  23. Mike was awesome. I would use him again for sure. He checked everything out sent pics of all his work before and after. We feel so much better to have had the ducts cleaned.

  24. Mike Russell, owner of America’s Restoration Services, was on time, did a great job of removing mold and cleaning all our HVAC ducts, and cleaning up after he was finished. I received great service at a fair price and I would certainly use them again.

  25. Excellent job!
    Mike thoroughly cleaned my ducts! I am very pleased with his honesty and thoroughness.

  26. Happy Satisfied Customer
    This company was prompt in contacting me from thumbtack, coming out to my business for a quote, and setting up a time to provide the duct cleaning service. I appreciate efficiency and when a business takes the lead in communicating with me without being pushy. The quality of service was excellent and the price was fair. He brought up issues to consider for the future and what has not been addressed and that was helpful too. I would recommend this company that has been in business for over 20 years to anyone wanting their services.

  27. Excellent work
    Mike did an excellent job. He took the time to show me the problems we are having with our air conditioning and took pictures before and after. He even vacuumed all the rooms before he left! I would highly recommend him.

  28. A perfectionist
    They did an amazing job with duct and vent cleaning! We are so excited to be in our new home with fresh clean air 🙂

  29. Fantastic! Mike was reliable, thorough, honest professional and incredibly knowledgeable. We couldn’t be more pleased. Don’t fall for those that just vacuum at the unit. He took apart everything and checked it with a camera. Recommend without hesitation.

  30. Mike came to my house within 24 hours of my call and cleaned the carpets in my entire house. My carpets were bad, and when I say bad, I mean we have 2 puppies who were “potty training resistant” and who did a number (both #1 and #2….lol) on the carpet. I am renting this house and the landlord has the least expensive carpet known to man installed so Mike’s job was doubly hard. He was very professional and trustworthy and was very considerate of our pets while he was here and the front door had to be cracked open. I am a single female and was not one bit concerned to have him in my home. Mike went over and above to make sure my carpet was clean and my house no longer smelled of puppy! I will be getting my entire deposit back next month when I move thanks to Mike!! I could not ask for someone more polite, professional and trustworthy to come into my home and make it livable again!! I highly recommend his services – 5 STARS!! Thanks Mike!!!!!

  31. Mike’s attention to details blew my mind!
    First off, when you need to clean your ducts talk to the right guys – I mean the ones that have heavy-duty equipment. The vacuum cleaners that try to suck it up for $99 is a joke and a total waste of money. Secondly, I judge how a contractor pays attention to details and educating the client. Mike with his team went beyond and above my expectations. I felt almost overeducated with the amount of details that he provided on what exactly and how he’d address the project. As expected he cleaned all the ducts and I mean cleaned them! They look virgin brand new inside. He also cleaned all the fans, the grids, and everything remotely related to ducts. He cleaned both furnace systems, everything around and the path to them at the attic. I didn’t imagine it could be so clean. They worked 6 hours very hard without breaks and his meticulous attention to details made me a very happy client highly recommending his team to anybody.

  32. Mold Inspection and Removal

    Swift and efficient
    Mike was prompt in both scheduling a time with me and completing the service. He explained things clearly and was very helpful! Great Service.

  33. Execellent job with whole house duct cleaning. First time we had ducts cleaned after new construction and there was lots to clean. Mike and his staff were prompt for the scheduled time and did an excellent job. Very detailed and thorough cleaning.

    Mike is very detailed oriented and ensures high quality work. Very reasonable prices and excellent quality. Highly recommend ARS.

    Responded from the owner

    It was definitely my pleasure and I hope you will think of us if you have anything cleaning or restoration needs in the future. Thank you very much!

  34. Mike is truly a professional and overall great guy! He was able to accommodate my schedule and got started on the services the next day. He even came back out when my A/C started blowing out hot air! I will certainly recommend his services to anyone and will use him in the future if needed! Thank Mike 🙂

  35. Mike did an excellent job. He really went over and above what we expected. He was extremely professional. He left the house Cleaner than it was before he got there. I would Use him again in a second and would recommend him to anyone looking for this type of service.

  36. Duct and Vent Cleaning

    Mike and his helper, Mike did an AMAZING job. Not only did they clean the ducts that hadn’t been cleaned in at least 18 years, they restretched the carpeting in the living room and cleaned all the rooms for a very reasonable price. I was very impressed with their work and professionalism. I will definitely recommend them to others.

  37. Although it was a request the company doesn’t necessarily do they pressure washed my house. They did a phenomenal job. They were on time and very polite. They are coming back to fix my carpet. I would recommend they any day of the week. Thanks Mike.

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  38. Duct and Vent Cleaning

    Mike Russell does a great job! His professionalism and hard work was above reproach. They cleaned my entire HVAC System and Dryer Vent. My system was really bad and had not been cleaned in over 10 years. He was complete and thorough, every vent, register and duct was cleaned and vacuumed. I would recommend his services to anyone. Go Mike!

  39. Duct and Vent Cleaning

    I came across America’s Restoration Services on line quite by accident and am I happy I did. Mike Russell, lived up to everything and more. He is very passionate his business and committed to doing a thorough job. Every vent was hand washed and all the ducts were cleaned and sanitatized. Mike cleaned up afterwards and vacuumed all the carpeting in the house. He also was kind enough to unload a piece of furniture from my car. In addition, America ‘s Restoration Services price was the most reasonable of all the other companies I checked out. I’m very picky and can’t give Mike Russell enough praise. Thank you, thank you!!

    1. Hey Karen thanks again, I hope everything is going great with your new home.

  40. Carpet Cleaning

    Throughout my experience with Mike he was kind, honest, and flexible. His prices are absolutely incredible given the amazing results he gets. We were fixing up my father-in-law’s house to sell and the carpets were badly soiled. Mike took it as a challenge and the results are outstanding. He removed stains we worried were in removable. This is the guy for any job!

  41. Mold Inspection and Removal

    Mike came in, and described exactly what he would do, and proceeded to do exactly that. I had another contractor come out and he barely investigated and didn’t plan nearly as much cleanup as Mike. My basement was left feeling and smelling cleaner than it has since I moved in a year ago, even before exposing the mold. Mike was very professional and maintaned very good communication through the process. I will suggest American Restoration services to everyone I hear needing remediation.

  42. I had a mold damage issue and Mike responded immediately and was very professional and thorough. Not only did he remove all the mold , he cleaned my air ducts. Now my house smells fresh and clean better than new. I highly recommend America’s Restoration Services.

    1. Thanks Anthony, we appreciate your business and we are very glad that you are happy with our services.

  43. I can’t believe how good my house smells!! Mike was awesome, honest and super efficient. I experienced wonderful, professional and super nice service. So glad to find ARS to use for years to come!! Thanks Mike!

  44. I have rental property in Atlanta. I had avery bad mold problem in the air ducts. Smell real bad . My grand son has allergies. Causing him to be sick. Atlanta Restoration. Came out cleaned air ducts. It smells great, You can’t even tell if there were any problems. Im very please . I would recommend this company anytime

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  45. I recently had a bad water leak.
    My basement was flooded and I needed it cleaned up as soon as possible
    Mike Russell from America’s Restoration Services came right over and did a very good job with the cleanup
    Very considerate on time and good job

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  46. The owner of this company is a down to earth hard working guy and he treated me as if I was family. Mike arrived on time with lots of equipment. He has been in the business for about 20 years and he truly knows his stuff. The price was right and the attention to detail was superb. I truly recommend America’s Best Water Damage Restoration for all your needs. He did a deep system cleaning of all the vents, returns, and main lines; detailed the blower, coil and furnace cleaning; sanitized the system; cleaned the dryer vent; and check for air leaks; deep cleaned the carpet and now its just like new; also helped me with a possible mold problem.

    I give this company 5 stars. Give them a chance!

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  47. Hayesville, NC

    Great job.I was very pleased with the out come. Everything looks great Mike was a really nice guy. I had bad pet smells . It smells really nice. I strongly recommend him any time. Thank you very much.

    yelp

  48. Hayesville, NC

    I recently had some water damage to my home with numerous rooms flooded and very wet carpeting with traces of mold and mildew. Mr. Russell of America’s Restoration Services came right over and after assessing the damages gave me an idea of what needed to be done. First he renoved and hauled away all wet padding , them he vacuumed up all the water and applied some very good disinfectants. He placed fans and dehumidifier’s in each area. A few day’s later all was fixed and liveable.Thumbss up all around. Would highly recommend his services

    yelp

  49. Carpet Cleaning Verified Review

    As soon as Mike arrived we took a quick tour of the house. I pointed out what I thought would be problem areas and then he got to work. My carpets and furniture looked great when he was finished. He even got candle wax out of the carpet!

    January 28, 2015

  50. Duct and Vent Cleaning or Repair Verified Review

    The owner of this company is a down to earth hard working guy and he treated me as if I was family. Mike arrived on time with lots of equipment. He has been in the business for about 20 years and he truly knows his stuff. The price was right and the attention to detail was superb. I truly recommend America’s Best Water Damage Restoration for all your needs. He did a deep system cleaning of all the vents, returns, and main lines; detailed the blower, coil and furnace cleaning; sanitized the system; cleaned the dryer vent; and check for air leaks; deep cleaned the carpet and now its just like new; also helped me with a possible mold problem.

    I give this company 5 stars. Give them a chance!

    November 14, 2014

  51. Marietta, GA

    The owner of this company is a down to earth guy and he treated me as if I was family. Mike arrived on time with lots of equipment. He has been in the business for about 20 years and he truly knows his stuff. The price was right and the attention to detail was superb. I truly recommend America’s Best Water Damage Restoration for all your needs. He did a deep system cleaning of all the vents, returns, and main lines; detailed the blower, coil and furnace cleaning; sanitized the system; cleaned the dryer vent; and check for air leaks; deep cleaned the carpet and now its just like new; also helped me with a possible mold problem.

    I give this company 5 stars. Give them a chance!

    yelp

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